arc-en-ciel pâtisserie
sweets for bigger smiles.
FREQUENTLY ASKED QUESTIONS
where are we located?
We are now based in a pretty shophouse unit at 37A Neil Road.
Check out our Wabi-sabi inspired interior with our cake creations for the perfect cake adventure.
can I pre-order your cakes for pick-up or delivery?
During our collaboration with KKi Sweets (14 March to 6 April), our pre-orders will be on hold.
can I request for candles and chocolate writing on my celebratory cake?
We will provide a complimentary candle and a "Happy Birthday" chocolate tag for all birthday orders.
Unfortunately, we do not customise writing on the cake.
can I make reservations for dine-in?
You can make table reservations to dine-in at our restaurant right here.
can I walk-in to takeaway your cakes?
Yes, you can walk-in to takeaway our petit or whole cakes. Flavours may be limited based on availability.
You can also whatsapp or DM us via social media to check in with us on available flavours for the day.
how long can I keep your cakes for? and how should I store it?
Our cakes are best consumed within 2 days and should be kept in the fridge (3 to 5 degree celcius).
Because of the temperature sensitivity of our cakes, we advise our customers who choose self pickup to keep their travel time to within 1 hour. We will provide an ice pack in each cake box to help with your journey.
what are your operating hours?
We are open Thursdays to Sundays.
12h00 ~ 19h00
Last orders are 45 minutes before closing.
We are closed Mondays to Wednesdays.
how do I order a customised cake?
During our collaboration with KKi Sweets (14 March to 6 April), customisations of cakes will be on hold.
what is your cancellation policy?
Changes to orders can be made 2 or more days prior to the delivery or pick-up date.
A 20% cancellation fee will be applied on all orders cancelled. No refunds or credits will be issued for cancellations made with less than 2 days' notice.